Data privacy notice
Privacy Notice
The Privacy Notice explains when and why personal information is collected inaccordance with General Data Protection Regulations (GDPR). Downton EstateLimited in this Notice refers to “we”, “us” or “our”.
Who are we?
Downton Estate Limited is a limited company, (company number 2069801), whoseregistered office is at 26-28 Bedford Row, London, WC1R 4HE. Downton EstateLimited operates two websites being www.downtonestate.com andwww.downtonshoot.com and holds an Instagram accountwww.instagram.com/downtonestate For Wassell Barn Holiday Let, Rural Retreats isour online booking system for holiday let bookings and their Privacy Policy can belocated on their website.
Personal Information
We may collect, store and use the following personal data about you:
Title
Name – (personal and/or business)
Address
Telephone
Numbers
Email Address
How your Personal Data is collected
The information is collect by the following means:
a) Through email and postal correspondence with Downton Estate Limited
b) Through contact via telephone
c) In person via consent
Using your Personal Data
We will use your information to:
a) administer and develop our relationship with you, provide services andrespond to your queries
b) we may send you correspondences about promotional data using the email orpostal address which you have provided
c) we will respond to your queries and investigate your concerns via email,phone and/or post. If you do not wish to be contacted by Downton EstatesLimited by any particular means, please contact us to change yourpreferences.
How to keep us updated with any changes to your information
We would like you to keep us updated if the Personal Data we hold on you isinaccurate or incomplete.All requests to update your Personal Data must be provided in writing to DowntonEstate Limited.
Sharing Personal Data
Your Personal Data will not be shared with any third party without your consent.We may disclose Personal Data if requested by law, for example, to law enforcementor other authorities. We may also disclose your Personal Data if the disclosure isnecessary for the prevention, detection or prosecution of criminal acts or to preventother damage, or in response to a legal action or to enforce our rights and claims.
Storing and Protecting Personal Data
We are committed to safeguard your personal information. There are strategic,physical and electronic procedures in place to ensure your data remains secure inthe Office and online.
How long we keep your Personal Data
We will keep your Personal Data for purposes outlined in this Policy until, either, webecome aware it is no longer valid, or you ask us to delete it.
Use of Cookies
Cookies are used on the websites to manage the operation and performance of oursites. Cookies are small data files which are placed on your computer’s hard drive torecord how you use a website. The Cookies cannot be used to identify youpersonally, but help make the websites work efficiently.Your browser may give you the ability to control Cookies, but this varies from browserto browser.
To learn more about Cookies, see www.allaboutcookies.org
Please note that links displayed on our websites may also use Cookies over whichwe have no control.
Your Rights
Unless subject to an exemption under GDPR, you have the following rights withrespect to your Personal Data:
1) to request a copy of your Personal Data information we hold about you
2) correction of the Personal Data information, if it is found to be inaccurate orout of date
3) the right to request your Personal Data is deleted so it is erased from ourrecords
4) the right to withdraw your consent to the process of your Personal Dataincluding profiling
5) have the Personal Data we hold about you transferred to another organisation
We may need to request special information from you to help us to confirm youridentity and ensure your right to access information (or exercise any of your otherrights). This is a security measure to ensure that personal information is notdisclosed to any persons who has not right to receive it.There will be no fee payable to access your personal information (or to exercise anyother rights). However, we may charge a reasonable fee if your request for access isclearly founded and excessive. Alternatively, we may refuse to comply with therequest in such circumstances.
Enquiries and Complaints
If there are any queries arising from the Privacy Notice, or if you are unhappy withthe handling of your Personal Data, please inform us in writing.
All complaints will be acknowledged and we will endeavour to investigate thecomplaint in a reasonable time frame.
All enquiries / complaints should be sent to:
Downton Estate Ltd
Pools Farm
Downton-on-the-Rock
Ludlow
Shropshire
SY8 2HU
Email – office@downtonestates.co.uk
Tel: 01531 636321
To lodge a complaint with the Information Commissioner’s Office (ICO) if you areconcerned with how we are handling your Personal Data, please use the followingcontact details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 or 01625 545745
Website: www.ico.gov.uk
Changes to this Privacy Notice
Downton Estate Limited has the right to review and change the contents of this Policyat any time without any prior notice
Intellectual Property
All content and materials on this website, including text, design, layout, and imagery, are protected by intellectual property laws.
All images displayed on this website are either the property of Downton Estate Limited or are used under license from third-party image providers.
Images owned by Downton Estate Limited are protected by copyright laws and may not be copied, reproduced, distributed, or used in any form without prior written permission.
Certain images may be sourced from royalty-free image libraries and remain subject to their respective licensing terms. These images may not be reused independently from this website without checking the applicable license conditions.
Website Credits
Website design and development by The Letter O.
32 rue Saint Paul, 75004 Paris, FranceT
el: +33 1 42 24 40 11
Any reproduction or imitation of the website design without prior written consent is prohibited.
